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Frequently Asked Questions
Have questions? You're not alone. Here are some of the most common things people ask us before getting started.
How long does a kitchen tile installation take?
Most backsplash installations take 1–2 days, while full kitchen floor projects can take several days depending on the size and complexity. We’ll always give you a clear timeline before we begin.
Do you handle demolition and prep work?
Absolutely. We remove existing tile or flooring and properly prep all surfaces to ensure your new tile adheres correctly and lasts. This includes waterproofing, leveling, and underlayment as needed.
Can tile flooring crack over time?
Tile is extremely durable when installed correctly. Most cracking happens because of poor subfloor prep or movement. That’s why we focus on proper prep and use quality materials from the ground up.
Do you remove old flooring?
Yes. We take care of removing your old flooring and disposing of it properly. We’ll also evaluate your subfloor during demo to make sure everything underneath is solid and ready for tile.
Can you handle my project if I’m not in town?
Absolutely. Many of our clients manage projects remotely. We’ll keep you updated with regular check-ins, photos, and progress reports so you always know what’s happening—even from miles away.
